"Let there arise out of you a band of people inviting to all that is good enjoining what is right and forbidding what is wrong; they are the ones to attain felicity".
(surah Al-Imran,ayat-104)
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User Name: Riaz
Full Name: Riaz Jafri
User since: 25/Jan/2008
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Pakistan Citizens Portal


The Pakistan Citizens Portal is an excellent step forward towards good governance, in fact a forerunner of E Governance and the harbinger of Naya Pakistan and I wish it all success and Godspeed.


During 1958 Martial Law I was in charge of a Complaint Cell at the ML HQs Kharian. Gen. Sahibzada Yaqub Khan during a visit enquired of me as to what did I do, and was amusingly shocked when I told him that I was a dignified Post Master. I apprised the Gen. that my job was to forward a complaint to the very person/department against whom the complaint was lodged and which naturally the person/department always tried to defend himself by justifying his/their action, and which response was then dutifully passed on to the complainant to his dismay!  A typical manifestation of, “Meer kia saday hein beemar hoay jis kay sabab – Usi uttar kay launday se dwa letey hein”.  I sincerely pray it will not be the same case here at the PMDU.


Next, just like the Complaint Cell, I urge the govt. to have a “Suggestions Cell” also on the Portal where a citizen could put forward suggestions, ideas and measures for the betterment of the country.  Who knows someone could come up with something out-of-the-box which the stereotyped pundits and gurus fettered by their degrees and doctorates could never conceive of.


Col. Riaz Jafri (Retd)

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